New Patient Information for John A. Stevens, DDS 

Scheduling an Appointment

We offer a variety of appointment dates and time to fit with your busy schedule. To schedule an appointing contact us at 831-440-1830,  complete the online appointment request form or drop by and see us, we are located in the Graham shopping center. If you are new to our practice, please provide us the following information when scheduling an appointment:

• Name and date of birth
• Insurance information (member ID number and group number)
• Policyholder information (name and date of birth)
• How your heard about us  

First Visit

As a new patient in our office, your first visit will be a consultation with the doctor and will take about an hour. Then the doctor will discuss with you your oral health goals, any pain you are experiencing, Complete an exam, diagnosis any issues he finds and discusses treatment options with you. Depending on scheduling and the complexity of the recommended treatment, a second appointment may be necessary to begin your treatment.

Please complete the following Patient Forms before your appointment or arrive 15 minutes early to fill them out in the office.

For your safety, please let us know of any medical conditions or current medications that you are taking. If possible, please bring a list of current medications from your primary physician.

Patient Forms

If you are a new patient to our office, please visit our Patient Forms page to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival.  Thank you and please contact our office if you have any questions at all.

Insurance & Patient Co-payments

If you have insurance, we will help you determine the coverage you have available. To best assist you, it is important that you submit your dental and medical insurance information to us with your New Patient Paperwork a minimum of two business days before your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits you or your employer purchased from the company. Also, you will want to bring a dental benefit book that your carrier should be able to provide. Our front office staff will be happy to help you understand your policy.

Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.

Payment Options

For your convenience, we accept cash, personal checks, money orders, and most major credit cards. Payment is expected at the time services are performed.  Feel free to contact our office If your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

Second Opinions and Referrals

We are happy to schedule a second-opinion consultation with our doctor to discuss treatment diagnosed for you. All patients that are referred to our office from another practice, or who have self-referred themselves for a second opinion are required to undergo a complete examination by our doctor before he provides his diagnosis opinion. After your consultation with the doctor, we will be providing you with a comprehensive treatment estimate.

To schedule an appointment contact us at contact us at 831-709-1344,  complete the online appointment request form or drop by and see us, we are located in the Graham shopping center. When scheduling your appointment, please provide us the following information:

• Name and date of birth
• Insurance information (member ID number and group number)
• Policyholder information (name and date of birth)
• How your head about us  

And if possible, please bring the following items with you to  your appointment: 

• X-rays
• Proposed treatment plan

Canceling an Appointment

We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hours notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.

Contact Us Today!